Finance

Florida seniors call solar purchase their ‘biggest’ financial mistake after questionable installation


Florida seniors call solar purchase their 'biggest' financial mistake after questionable installation
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Many homeowners choose rooftop solar in hopes of cutting electric bills and gaining more control over their energy use. In Central Florida, though, some residents now view those decisions as expensive examples of what can happen when hard-selling meets dubious business practices.

As WKMG ClickOrlando reported, a string of installer bankruptcies has left some customers with more headaches than savings.

Here’s what to know

When Freedom Forever filed for bankruptcy in April 2026, Susan Bradley and Norman Beyer, a Central Florida couple in their 70s and 80s, told the station their solar purchase had become the “biggest” financial mistake of their lives.

As WKMG detailed, the couple had already been discussing solar before a salesperson showed up at their door. Beyer said the company moved so quickly that, once the panels were mounted, they felt trapped. 

“I do believe that was the reason they got them up there so fast because once they had them on the roof, we were in with them and there was no way out,” he recalled to the station.

Freedom Forever is part of a broader residential solar shakeout that has also included SunPower, Titan Solar Power, Lumio Solar, Vision Solar, iSun Inc., and ADT Solar.

Luke McCarr, owner of Aspire Solar, told WKMG that large solar firms can come apart fast when high overhead collides with changing market conditions. He said reduced incentives have added still more strain across the industry.

More background

Some homeowners get stuck before they can even confirm that their systems are fully functional, properly permitted, or approved to send electricity back to the grid.

That risk can grow when the sales process moves too fast. Door-to-door pitches, rushed installations, and contracts built on broad promises of savings can leave consumers holding the bag while companies collect money early.

Experiences like this can also erode confidence in clean energy more broadly. Solar can still save money and cut pollution when a stable, reputable company sizes and installs a system correctly, but misleading claims and reckless business choices can make a useful technology feel fraudulent.

McCarr told WKMG his company now regularly hears from “orphan customers,” meaning homeowners whose installers disappeared. 

“They’re super upset,” he relayed to the outlet. “They’re very frustrated. And I’m the one who has to pick up the phone.”

What can be done?

Experts say homeowners whose installer has gone bankrupt should start by identifying the manufacturers of their panels and inverters. Those companies are often still operating and may be able to refer customers. McCarr, for his part, is filling in the gap in Florida, and cutting prices to lure unhappy customers.

“If your solar company went out of business, our first service call is now half price; it’s 150 bucks,” he explained to WKMG. “We can fix whatever problem within an hour.”

Outside of that, homeowners can also check whether permits were properly closed out and whether the utility completed net-metering or permission-to-operate approval. If that paperwork is missing, the rooftop system may not be generating the bill credits the homeowner expected.

For people still considering solar, several precautions can help reduce risk, like avoiding lease terms you do not fully understand, sizing a system using a full year of kilowatt-hour usage rather than rough bill estimates, and confirming that your roof has enough remaining life.

Where can I learn more?

For homeowners hoping to avoid the kind of mess seen in Central Florida, the big questions are usually the same. It’s important to weigh how to pay for a system, what upkeep it may need, and which sales claims deserve a second look. Each article below highlights how rooftop solar can lower energy costs or pile on new ones, depending on the company behind the sale and the support that follows.

• Homeowners weighing rooftop solar still face buy-versus-lease financing choices that shape long-term costs.

• In Florida, one household said Vinny’s solar pitch turned an $800 bill into credits.

• Even stable systems can bring rooftop cleaning and repairs that add to ownership costs.

• Across homeowner forums, misinformation floating around continues to distort expectations about rooftop solar savings.

That’s why it pays to slow down and read the fine print before signing. The savings homeowners hope for often depend just as much on the contract and the company as on the panels themselves.

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